Becoming and being a FIDA user

The process is simple and straightforward, and our designated FIDA specialist will be with you throughout the whole process. Press for more.

Yes, including ongoing updates.

Our users can participate in Advanced User training, organised bi-monthly in Copenhagen, Denmark and every few months in Cambridge, Boston, USA. On top of that all the users are invited to participate in global and local User Group Meetings, where they can receive extra training, workshops, and knowledge sharing sessions, as well and networking and entertainment. Our users come from diverse industries, which stimulates knowledge dissemination and innovation potential. Note that the Advanced User Training Course is for free, however we do not cover the travel and accommodation costs.

Fida 1 is a very robust system which does not require calibration or day-to-day maintenance in addition to standard laboratory tidiness or cleaning. To ensure consistently high performance, we do provide service agreements with preventive maintenance etc. Ask your regional representative for an offer. If you need any technical help contact techsupport@fidabio.com

Currently, the FIDA software is not separately charged.

A dedicated 21 CFR part 11 FIDA Software Suite is available. Contact your regional sales representative for more information.

Fida setup footprint with 1 detector: 120 cm x 70 cm Fida setup footprint with 2 detectors: 140 cm x 70 cm Note, that you will also need space for a PC.

That's great! We want to support our users the best we can, so we have custom-made solutions for upgrading all of you from Fida 1 to Fida Neo. Contact us on orders@fidabio.com or through your Regional Sales Representative for an offer.

Press to watch the video.

Press to see a video explanation of pre-mix method